Does Turkish Airlines offer wheelchair assistance?
Turkish Airlines comes under the top flights list because it provides many services to its passengers. So here, yes, this airline offers wheelchair assistance. It is conscious of how important inclusion and accessibility are to all passengers. The Turkish Airlines Special Assistance team offers a variety of services to ensure that every customer, including elderly and disabled passengers and parents of young children, has a smooth and enjoyable flying experience.
Information required regarding Turkish Airlines wheelchair assistance service is available here.
● Make your reservation in advance- To ensure a seamless transportation experience, please inform the airline of your need for wheelchair assistance at least 48 hours before your scheduled departure.
● Request at the airport: The availability of wheelchairs at the airport is based on supply. At the airport, wheelchair assistance can still be requested at the Turkish Airlines check-in counter.
● Priority boarding: Passengers requiring wheelchair assistance board first and can comfortably take a seat. You may rest easy knowing that your wheelchair will be maintained in its designated spot.
Required documentation for a wheelchair on Turkish Airlines
For the wheelchair, you must have to make sure you have the following documents with you:
● A medical certification
● Form for requesting mobility assistance
● Booking confirmation
● Authentic identification from the government
With that, you also need to carry, additional Relevant Health Records.
Steps to request wheelchair assistance on Turkish Airlines
Usually, there are several ways by which you can apply for a wheelchair or special assistance. Some of them are separate online and offline. But if you wish to know both, both are detailed below in a well-relevant manner.
By the official website (while booking)
● Initially, you should have to get access to the official website of the Turkish Airlines
● Mention the number of people, the dates of travel, and the cities of origin and destination.
● There will probably be an area where you may offer extra information or make special requests throughout the booking process.
● See whether Turkish Airlines offers any mobility assistance options.
● You can specify in this box that you need assistance using a wheelchair.
● Tell us exactly what you need, including if you will be carrying your own wheelchair or if you need help getting to and from the aircraft.
● Enter your payment details and personal information to complete the booking procedure.
In the end, you will receive all of the booking details on email for the further process.
By the customer service person
This instance only necessarily coordinates with the customer service representative on toll free number of Turkish Airlines 080005 01565. To fix your issue and validate your ticket, they will first ask for a few details related to booking to find your ticket. But prior to that you need to select the language that you are most comfortable with, followed by the number of doubt. You can finish your procedure quickly in this method without any hiccups.
What is the wheelchair assistance policy of Turkish Airlines?
Those accompanying patients on Wheelchairs are given a separate ticket for an additional passenger. In addition, if the passenger wishes to travel in a wheelchair with an accompanying person, they must prepare a document in either Turkish or English certifying that their condition is suitable for the journey. This report needs to be signed off on at least ten days prior to takeoff.
● Prior to the scheduled flight departure time, wheelchair service requests must be made at least 48 hours in advance and confirmed in the reservation. Within 48 hours of the planned departure time, requests will be fulfilled, subject to the availability of the service.
● You must check the person who is sick and requires a wheelchair who does not have contagious diseases, and who are able to travel without medical restrictions, as long as they give a medical certificate that states that “there are no risks on traveling by plane” and is submitted no later than ten days.
Also, as per the Turkish Airlines wheelchair assistance policy, It is required that the impaired traveler and their companion have Miles & Smiles (M&S) accounts.
Can I bring my own wheelchair on a flight with Turkish Airlines?
If you are a Turkish Airlines passenger and have trouble moving, Then you can use airline-provided wheelchairs at the time of boarding the aircraft, during the journey, and when you get off. You won’t need to use your own wheelchair because we will give you access to one on the airplane for free.
Do Turkish Airlines charge extra for wheelchair assistance?
Wheelchair requests fulfilled by airlines qualify for free. However, wheelchair requests must be made at least 48 hours before the flight. So that will not be subject to any costs. Also, travelers who are elderly, disabled, or have a medical condition will not be responsible for the wheelchair’s expense. However, medically unfit tourists who require a wheelchair must first fill out and show the Medical Information Form.